A Swiss airline that, with the support of CloudAstro, transformed its legacy on-premises IT into a fully managed, cloud-based infrastructure.

Challenge / Problem

Chair Airlines faced the challenge of replacing an outdated IT infrastructure that caused high costs, limited system performance, and increasingly hindered day-to-day IT operations.

  • Dependency on an underperforming and costly local IT service provider
  • Delays, inefficiencies, and poor user support caused by legacy infrastructure
  • Growing complexity in virtual workplaces and internal service delivery
  • Need for a reliable, scalable, and cost-efficient IT backbone

Our Approach

CloudAstro planned and delivered a full-service transformation with a strong focus on security, performance, and long-term operational efficiency.

  • Detailed service analysis and creation of a structured migration roadmap
  • Design of a secure, high-performance cloud architecture based on Azure
  • Introduction of a tailored managed services framework to optimize support and operations

Implementation

The existing IT landscape was fully migrated to a modern Azure environment and enhanced with centralized security, workplace, and support services.

  • Migration of all legacy services to a modern Azure environment
  • Improved security posture through identity management, threat protection, and monitoring
  • Introduction of a managed Azure Virtual Desktop (AVD) environment for all employees
  • End-to-end user support, patch management, and monitoring via the CloudAstro Service Desk
  • Simplification of internal IT complexity and optimization of cross-departmental workflows

Results

The new cloud infrastructure enables Chair Airlines to operate a stable, secure, and efficient IT environment with measurable improvements in cost, performance, and user satisfaction.

  • 35% reduction in IT operating costs compared to the previous provider
  • Over 60% improvement in system performance and reliability
  • 99,9 % availability of all critical services and virtual desktops
  • Significant increase in employee satisfaction with IT support
  • Security posture upgraded to modern cloud standards, including continuous monitoring
  • Fully managed IT experience, allowing Chair Airlines to focus on its core business

Kundenstimme

Shpend Ibrahimi

Chairman of the Board of Directors at Chair Airlines

Die Zusammenarbeit mit CloudAstro hat messbare Auswirkungen auf unsere digitalen Abläufe gehabt. Ihre Cloud-Expertise und ihre schnelle Unterstützung bei der Implementierung waren entscheidend dafür, dass Chair Airlines Teile unserer Backend-Infrastruktur ohne Ausfallzeiten und unter vollständiger Einhaltung aller Compliance-Vorgaben modernisieren konnte. Besonders hervorzuheben ist ihre Fähigkeit, sich schnell anzupassen, präzise zu liefern und stets im Einklang mit den Anforderungen der Luftfahrtbranche zu arbeiten. Ein vertrauenswürdiger und zukunftsorientierter Partner für jede Fluggesellschaft, die ihre Technologie mit Vertrauen skalieren möchte.