A Swiss flight and travel services company that, with the support of CloudAstro, replaced its legacy on-premises IT with a fully managed, cloud-based infrastructure.

Challenge / Problem​

AirPrishtina faced the challenge of replacing an outdated on-premises IT landscape that generated high costs, slowed operations, and negatively impacted user support. At the same time, the complexity of virtual workplaces and internal services continued to grow.

  • Dependency on an underperforming and costly local IT service provider
  • Delays, inefficiencies, and poor user support caused by legacy infrastructure
  • Growing complexity of virtual work environments and internal service delivery
  • Need for a reliable, scalable, and cost-efficient IT backbone

Our Approach

CloudAstro planned and delivered a holistic IT transformation as a full-service project, with the goal of sustainably optimizing operations, security, and support.

  • Detailed service analysis and creation of a structured migration roadmap
  • Design of a secure, high-performance cloud architecture based on Azure
  • Introduction of a tailored managed services framework to optimize support and operations

Implementation

The existing IT landscape was fully migrated to a modern Azure environment and enhanced with centralized security, workplace, and support services.

  • Migration of all legacy services to a modern Azure environment
  • Improved security posture through identity management, threat protection, and monitoring
  • Introduction of a managed Azure Virtual Desktop (AVD) environment for all employees
  • End-to-end user support, patch management, and monitoring via the CloudAstro Service Desk
  • Simplification of internal IT complexity and optimization of cross-departmental workflows

Results

With the new cloud infrastructure, AirPrishtina now operates on a stable, secure, and efficiently managed IT foundation that significantly simplifies day-to-day operations.

  • All legacy services successfully migrated to a modern Azure environment
  • Significantly improved security posture through identity management, threat protection, and monitoring
  • Introduction of a managed Azure Virtual Desktop (AVD) environment for all employees
  • End-to-end user support, patch management, and monitoring via the CloudAstro Service Desk
  • Reduced internal IT complexity and improved cross-departmental processes

Kundenstimme

Leyla Ibrahimi-Salahi


Chairwoman of the Board and CEO at AirPrishtina

CloudAstro proved to be the right technology partner at the right time. From the very first phase of our cloud transformation journey, they demonstrated deep knowledge, speed, and absolute reliability. With their support, we’ve streamlined operations, enhanced our customer experience, and significantly improved service delivery. We’re proud of the collaboration and look forward to what we’ll build together next.